Accessibility

Accessibility Statement

quiXzoom is committed to ensuring digital accessibility for all users. This statement covers our web properties and mobile application.

Compliance target: WCAG 2.1 Level AA

Our commitment

quiXzoom is committed to ensuring that its digital services are accessible to all people, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as referenced in the EU Web Accessibility Directive (Directive (EU) 2016/2102) and the European Accessibility Act.

We review our web properties and mobile application against these standards on an ongoing basis and address identified issues according to the remediation plan described below.

This statement applies to:

  • The quiXzoom marketing website at www.quixzoom.com
  • The quiXzoom platform at app.quixzoom.com
  • The quiXzoom mobile application (iOS and Android)

Conformance status

quiXzoom is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not fully conform to the standard. Known limitations are listed below with their remediation status.

Known limitations

Mission map interface

The interactive mission map within the Zoomer app relies on touch and pointer interactions that may not be fully accessible via keyboard navigation or screen reader. Users who cannot interact with the map may use the list-view alternative to browse and claim missions.

Remediation: Q3 2026 — keyboard navigation and ARIA landmark implementation

Photo upload flow

Certain steps in the submission photo upload process on the mobile application do not provide sufficient screen reader focus management between steps. Navigation context may be unclear for VoiceOver and TalkBack users.

Remediation: Q3 2026 — focus management refactor underway

Colour contrast — secondary UI elements

Some secondary interface labels and placeholder text in the platform application do not meet the 4.5:1 minimum contrast ratio requirement. This affects decorative and supplementary text only — all primary action labels are compliant.

Remediation: Q2 2026 design token update — currently in review

PDF mission briefs

Certain mission brief documents provided by organisations are not tagged for accessibility. These are third-party documents and fall outside our direct control. We provide HTML summary equivalents for all structured mission briefs.

Remediation: Guidance issued to organisations; enforced in new brief format from Q3 2026

Assistive technologies supported

quiXzoom targets compatibility with the following assistive technologies:

  • Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS and iOS), TalkBack (Android)
  • Keyboard-only navigation on all desktop browsers
  • Browser zoom up to 200% without loss of content or functionality
  • High contrast mode (Windows and macOS system settings)

Formal complaints and enforcement

If you are not satisfied with our response to your accessibility feedback, you have the right to escalate your complaint to the relevant national supervisory authority in your country. In Sweden, this is the Agency for Digital Government (DIGG).

Statement details

  • Last reviewed: June 2026
  • Prepared by: quiXzoom product team
  • Review cycle: Annual, or following significant platform changes
  • Standard: WCAG 2.1 Level AA
  • Directive: EU Web Accessibility Directive (2016/2102)

Report an accessibility issue

If you encounter a barrier that is not listed above, or if you need content in an alternative format, please contact us. We aim to respond to all accessibility feedback within 10 working days.

accessibility@quixzoom.com