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A

AI review

Technical

Automated quality and specification check run on every submission before payment is triggered.

AI review is the first gate a submitted set of photos passes through. The system checks geo-accuracy (is the submission within the mission geofence?), image quality (sharpness, exposure, occlusion), specification compliance (correct angles, required elements present), and EXIF integrity (timestamp within time window, GPS data present and consistent). The result is either an approval — triggering payout — or a rejection with a reason code that the Zoomer can act on.

In quiXzoom

A Zoomer submits 6 photos of a road segment. AI review verifies GPS coordinates match the mission location, timestamp falls within the claimed time window, and all required vantage points are covered — typically completing within 90 seconds of upload.

AML

Legal

Anti-Money Laundering — the regulatory framework that requires payment platforms to verify the identity of anyone receiving funds.

AML regulation obliges financial institutions and payment platforms to implement controls that prevent the platform from being used to launder illegally obtained money. In practice, this means platforms like Stripe — which powers quiXzoom's payouts — must verify Zoomer identity (KYC) before processing disbursements. AML requirements vary by jurisdiction but are broadly harmonised across the EU under the Anti-Money Laundering Directives (AMLD).

In quiXzoom

Before a Zoomer can receive their first payout, they must complete KYC. This is not a quiXzoom policy choice — it is a legal obligation on Stripe (our payment provider) under AML regulation. The process is a one-time requirement.

API

Technical

Application Programming Interface — the programmatic interface through which orderers access mission data, submission results, and platform services.

The quiXzoom API is a REST-style HTTP API that allows orderers to submit mission briefs, monitor mission status, retrieve completed submission packages (images, metadata, GeoJSON), and receive real-time updates via webhooks. Responses are in JSON format. The API uses OAuth 2.0 for authentication and HMAC-SHA256 for webhook signature verification.

In quiXzoom

An insurance company integrates the quiXzoom API into their claims management system. When a claim is filed for a specific address, an API call automatically creates a mission, and approved submission data flows directly back into the claims system without manual intervention.

Approval

Platform

A positive outcome from AI review, confirming a submission meets all mission requirements and triggering Zoomer payout.

When AI review determines that a submission satisfies all specification, quality, and location requirements for a mission, the submission is marked as Approved. This event is the trigger for payout to the Zoomer and for delivery of the submission package to the orderer. Approval also counts positively toward the Zoomer's approval rate and rating.

In quiXzoom

A Zoomer submits a marina documentation mission. AI review approves the submission within 2 minutes; the Zoomer sees a confirmation in-app and their €12 earnings are queued for the next payout cycle. The orderer receives the submission package via webhook.

Approval rate

Platform

The percentage of submitted missions that pass AI review, calculated over a rolling 30-day window.

Approval rate is the primary quality signal on the quiXzoom platform. It is calculated as approved submissions divided by total submissions over the preceding 30 days. A Zoomer's approval rate directly determines their tier eligibility and access to premium and surge missions. Professional tier requires maintaining above 92% approval; Active tier requires above 85%. Zoomers below 70% receive coaching and may be temporarily restricted from claiming new missions.

In quiXzoom

A Zoomer with 38 approvals and 2 rejections out of 40 submissions in the last 30 days has a 95% approval rate. This qualifies them for Professional tier and unlocks access to premium infrastructure missions paying up to €30 per submission.

C

Claim / Claiming

Platform

The act of reserving a mission — locking it exclusively for you within a defined time window.

When a Zoomer claims a mission, the mission is removed from the available pool and assigned exclusively to that Zoomer for the duration of the time window. No other Zoomer can claim the same mission while it is held. If the Zoomer does not submit within the time window, the mission is automatically released back to the pool. Frequent abandonment (claiming without submitting) negatively affects a Zoomer's rating and may trigger restrictions.

In quiXzoom

A Zoomer sees a bridge inspection mission 0.8 km away. They tap Claim — the mission is now exclusively theirs for 4 hours. They travel to the location, complete the documentation, and submit. If they don't submit within 4 hours, the mission releases automatically.

CSV

Technical

Comma-Separated Values — a plain-text tabular data format available as a bulk export option for orderers.

CSV exports from quiXzoom contain one row per submission, with columns for mission ID, submission timestamp, GPS coordinates, approval status, Zoomer tier (anonymised), and other metadata fields. CSV is suitable for bulk import into spreadsheet tools, BI platforms, or legacy claims systems that do not support JSON or API integration. CSV exports are available on demand via the orderer dashboard or API.

In quiXzoom

A municipality uses CSV exports to import quiXzoom road survey data into their GIS system on a weekly basis, plotting submission coordinates alongside existing infrastructure records.

D

Data controller

Legal

The entity that determines the purposes and means of processing personal data — under GDPR, quiXzoom acts as data controller for Zoomer and orderer data.

Under GDPR, the data controller is the legal entity responsible for deciding why and how personal data is processed. quiXzoom is the data controller for data collected from Zoomers (name, contact details, bank details, submission metadata) and from orderers. As data controller, quiXzoom must maintain a Record of Processing Activities (RoPA), appoint a Data Protection Officer where required, and respond to data subject rights requests within statutory timeframes.

In quiXzoom

When a Zoomer exercises their right to erasure, they submit a request to quiXzoom as data controller. quiXzoom is then legally responsible for erasing the Zoomer's personal data from its systems and instructing its data processors (including the KYC provider and Stripe) to do the same.

Data processor

Legal

An entity that processes personal data on behalf of the data controller, under a Data Processing Agreement (DPA).

Data processors act on the instructions of the data controller and cannot use the data for their own purposes. quiXzoom's data processors include Stripe (payment processing), the KYC provider (identity verification), and cloud infrastructure providers. Each processor relationship must be governed by a Data Processing Agreement that complies with GDPR Article 28, specifying the scope, nature, purpose, and duration of processing.

In quiXzoom

The KYC provider that verifies Zoomer identities is a data processor for quiXzoom. They process identity documents and liveness check data strictly for identity verification purposes, under a DPA — they cannot use that data for their own marketing or analytics.

Data residency

Legal

The geographic location where data is stored — quiXzoom stores all data in the EU (Stockholm, eu-north-1).

Data residency is increasingly important for enterprise customers in regulated industries, who may have legal or policy obligations requiring that data stays within a specific jurisdiction. quiXzoom's infrastructure runs on AWS eu-north-1 (Stockholm), keeping all data within the European Economic Area. This satisfies GDPR third-country transfer restrictions and is a key requirement for public sector and financial services customers.

In quiXzoom

An EU public sector orderer requires that all submission data — including GPS coordinates and images — never leaves the EEA. quiXzoom's Stockholm data residency satisfies this requirement by default, without special configuration.

Disbursement

Payment

The technical transfer of earned funds from the platform escrow to a Zoomer's linked bank account.

Disbursement is the formal payment term for the outbound transfer of earned mission compensation. In quiXzoom's architecture, approved submission earnings accumulate in a Stripe Connect account (held on behalf of the Zoomer), and disbursements are processed on a rolling basis to the Zoomer's linked IBAN. Disbursements are distinct from the mission approval event — there may be a short settlement window between approval and disbursement depending on Stripe's payout schedule.

In quiXzoom

A Zoomer's mission is approved at 14:00 on a Tuesday. Their earnings are added to their Stripe Connect balance immediately, and the disbursement to their bank account is processed as part of the next scheduled payout run — typically within 1–2 business days.

E

EXIF

Technical

Exchangeable Image File Format — metadata embedded in image files, including GPS coordinates, capture timestamp, device model, and camera settings.

EXIF metadata is written into image files at capture time by the device camera. For quiXzoom, EXIF is the primary evidence layer: it carries the GPS coordinates where the photo was taken, the precise timestamp, and device identifiers. AI review cross-validates EXIF GPS coordinates against the mission geofence, and EXIF timestamps against the mission time window. EXIF data is preserved in delivery packages to orderers as part of the chain-of-custody record.

In quiXzoom

A Zoomer photographs a flood-damaged road. The image's EXIF data records 59.3312°N, 18.0685°E at 09:47:23 UTC. AI review checks this GPS fix is within the mission's 50-metre geofence and the timestamp falls within the claimed time window — both pass, contributing to approval.

G

GDPR

Legal

General Data Protection Regulation — the EU framework governing how personal data is collected, stored, and processed.

GDPR (Regulation (EU) 2016/679) applies to any organisation processing the personal data of EU residents. For quiXzoom, this covers Zoomer identity data, GPS submission metadata, and orderer contact details. Key obligations include lawful basis for processing, data minimisation, purpose limitation, storage limitation, and honouring data subject rights (access, erasure, portability). All quiXzoom data is stored in EU (Stockholm, eu-north-1) to avoid third-country transfer complications.

In quiXzoom

A Zoomer in Germany requests a copy of all data quiXzoom holds on them (right of access). quiXzoom must respond within 30 days with a machine-readable export of their submission history, identity data, and payment records — all governed by GDPR Article 15.

Geo-accuracy

Technical

The closeness of a recorded GPS coordinate to the actual physical position — typically expressed in metres of error radius.

Geo-accuracy is determined by GPS signal quality, which is affected by urban canyon effects, tree canopy, atmospheric conditions, and device hardware. Consumer smartphone GPS typically achieves 3–10 metre accuracy in open conditions. quiXzoom's mission geofences are sized to account for realistic geo-accuracy limits — a mission for a specific building typically uses a 30–50 metre compliance radius. AI review evaluates whether the recorded GPS position is within the mission's accepted tolerance.

In quiXzoom

A Zoomer photographs a bridge in a narrow urban gorge where GPS signals reflect off buildings. Their device records a position 18 metres from the mission pin — within the 30-metre geofence tolerance — so the submission passes the geo-accuracy check.

Geo-tagged

Technical

An image embedded with GPS coordinates at capture time, proving where the photo was physically taken.

Geo-tagging writes latitude, longitude, and altitude data into the image's EXIF metadata at the moment of capture. All quiXzoom submissions must be geo-tagged — this is a technical requirement enforced by the app. Submissions from devices with disabled location services are rejected before upload. Geo-tagging is the foundation of quiXzoom's location verification: without it, there is no way to confirm the photo was taken at the correct mission location.

In quiXzoom

The quiXzoom app requires location permissions to function. When a Zoomer captures a photo in-app, GPS coordinates are written to EXIF automatically. A Zoomer cannot submit photos taken in a regular camera app that disabled geo-tagging — the submission would fail AI review immediately.

GeoJSON

Technical

An open standard format (RFC 7946) for encoding geographic data structures using JSON.

GeoJSON is used by quiXzoom to define mission boundaries (geofences), to encode submission GPS paths, and to deliver location data to orderers in a format compatible with GIS platforms, mapping tools, and geographic analysis software. A mission boundary is represented as a GeoJSON Polygon; individual submission GPS points as GeoJSON Point Features with properties including timestamp, approval status, and submission ID.

In quiXzoom

A municipality ordering a road condition survey receives their submission data as a GeoJSON FeatureCollection, which they import directly into QGIS to visualise submission density alongside their road network layer.

GPS

Technical

Global Positioning System — the satellite-based navigation system used to determine precise geographic location of submissions.

GPS is the primary location technology in smartphones, providing latitude, longitude, and altitude data by triangulating signals from multiple satellites. All quiXzoom submissions depend on GPS for location verification. The system is augmented by network-based location (Wi-Fi and cell triangulation) in environments where satellite signals are weak — combined, these signals provide the geo-accuracy required for mission compliance checks.

In quiXzoom

Every time a Zoomer captures a photo for a mission, the device GPS is sampled. This fix — along with the capture timestamp — is embedded in EXIF and used by AI review to verify the submission was made at the correct location within the correct time window.

H

HMAC-SHA256

Technical

A cryptographic signature method used to verify that webhook payloads were genuinely sent by quiXzoom and were not tampered with in transit.

HMAC (Hash-based Message Authentication Code) with SHA-256 works by combining the webhook payload with a shared secret key to produce a unique signature. quiXzoom attaches this signature to every webhook request in the X-QuiXzoom-Signature header. The receiving system recomputes the signature using the same secret and compares — if they match, the payload is authentic and unmodified. This is industry-standard practice used by Stripe, GitHub, and other major webhook providers.

In quiXzoom

An insurance company's claims system receives a webhook when a submission is approved. Before processing the data, their server verifies the HMAC-SHA256 signature against their shared webhook secret — confirming the event genuinely originated from quiXzoom and was not injected by a third party.

I

IBAN

Payment

International Bank Account Number — the standardised account identifier required for Stripe Connect payout setup in Europe.

IBAN is the international standard for identifying bank accounts across national borders, defined by ISO 13616. It consists of up to 34 alphanumeric characters: a 2-letter country code, 2 check digits, and the bank-specific account number. IBANs are used throughout SEPA for credit transfers and direct debits. Zoomers in supported SEPA countries link their IBAN during Stripe Connect onboarding — this is the account that will receive payout disbursements.

In quiXzoom

A Zoomer in the Netherlands enters their IBAN (NL39 RABO 0300 0652 64) during onboarding. All subsequent payouts from approved missions are disbursed to this account via SEPA credit transfer through Stripe Connect.

Identity verification

Payment

A one-time process confirming a Zoomer's identity with a government-issued ID and liveness check, required before the first payout.

Identity verification is a legal requirement under AML regulation for any payment platform processing disbursements. For quiXzoom, it involves submitting a government-issued photo ID (passport, national ID card, or driving licence) and a liveness check (selfie). The process is handled by a regulated KYC provider — not by quiXzoom directly — and typically completes within 1 hour. Identity verification is a one-time requirement: once verified, Zoomers never repeat it unless their details change materially.

In quiXzoom

A new Zoomer completes their first 3 missions before being prompted to verify identity before their first payout. They photograph their passport and complete a 15-second liveness check in-app. The KYC provider approves the verification within 45 minutes, and the payout is released.

J

JSON

Technical

JavaScript Object Notation — the lightweight data format used for all quiXzoom API responses and webhook payloads.

JSON is a human-readable, language-agnostic data serialisation format that has become the de facto standard for web APIs. quiXzoom's REST API delivers all responses as JSON, including mission details, submission metadata, location data, and approval status. Webhook event payloads are also JSON. The format is natively supported in virtually all programming languages and integration platforms, making it straightforward to process quiXzoom data in any technical environment.

In quiXzoom

When an orderer queries the API for a completed submission, the response is a JSON object containing the submission ID, approval status, GPS coordinates, EXIF metadata summary, and signed URLs to retrieve the image files from S3.

K

KYC

Payment

Know Your Customer — the regulatory process of verifying the identity of individuals before processing financial transactions on their behalf.

KYC is a standard compliance process required by AML regulation for payment platforms and financial services providers. In the quiXzoom context, KYC is performed by a regulated third-party identity verification provider (not by quiXzoom internally) on behalf of Stripe Connect. The process collects a government-issued ID and liveness check result, which are verified against government databases and fraud watchlists. KYC data is held by the verification provider, not by quiXzoom — quiXzoom only receives a pass/fail status.

In quiXzoom

Before a Zoomer can withdraw their first earnings, they are prompted to complete KYC. The 3–5 minute in-app flow captures their passport and a selfie, and is processed by the KYC provider. quiXzoom receives confirmation of verified status — not the underlying documents — and the payout queue is unblocked.

L

Liveness check

Payment

A selfie-based verification step that confirms a real, live person is presenting the identity document — not a photo or deepfake.

Liveness detection uses computer vision to analyse a short selfie capture and confirm it is a genuine live face rather than a printed photo, screen replay, or synthetic image. It is performed as part of the KYC process to prevent identity fraud — specifically to stop bad actors using stolen ID documents paired with someone else's photo. Modern liveness checks typically involve a brief instructed motion (e.g. blinking or turning the head) to prove liveness unambiguously.

In quiXzoom

During identity verification, a new Zoomer is asked to look at their phone camera and slowly turn their head. The liveness check confirms it's a real person in real time — not someone holding up a printed photo of the account holder. The whole step takes under 15 seconds.

M

Mission

Platform

A paid photography assignment with a defined location, scope, and compensation, published by an orderer and claimed by a Zoomer.

A mission is the fundamental unit of work on the quiXzoom platform. Each mission has a geographic pin or geofence, a compensation amount, a mission brief (describing what to photograph and how), a time window within which the work must be completed, and a submission specification defining how many photos are required and from which vantage points. Missions may be standard, premium, or surge, and may be single-submission or multi-submission.

In quiXzoom

An insurance company creates a mission to document storm damage at a specific address. The mission has a 200-metre geofence, requires 8 photos from specified angles, pays €14, and has a 6-hour time window from claim. A nearby Zoomer sees it in the app, claims it, and completes the documentation.

Mission brief

Platform

The complete specification for a mission — what to capture, how to capture it, quality requirements, and any special instructions.

A mission brief is shown to the Zoomer after they claim a mission, and is the primary guide for execution. It includes required shot angles, distance from subject, lighting conditions (if relevant), specific elements that must appear in frame, and any contextual notes from the orderer. Mission briefs for specialised mission types (bridge inspection, maritime, infrastructure) include more detailed technical requirements. Zoomers should read the brief carefully before travelling to the mission location.

In quiXzoom

A bridge inspection mission brief specifies: 1 overview shot from 50m, 2 deck surface shots, 1 expansion joint close-up, 1 bearing detail, and 1 drainage outlet — all from public access points only. A Zoomer who misses the bearing detail shot is likely to receive a rejection at AI review.

Mission density

Platform

The number of active missions available per geographic area — a key factor in a Zoomer's earning potential by location.

Mission density varies significantly between urban and rural areas, between regions, and over time. High mission density zones (dense urban areas, coastal regions with infrastructure) allow Zoomers to complete more missions per hour of activity — increasing hourly earnings. Mission density is influenced by orderer activity in the area and by platform growth. Zoomers can view mission density maps to understand the earning environment in different zones before setting their zone preferences.

In quiXzoom

Stockholm's inner city shows 23 active missions within a 5km radius. A nearby suburb shows 3. A Zoomer choosing their zone setting can use mission density data to maximise their available mission volume per session.

Multi-submission mission

Platform

A mission type where multiple Zoomers can submit, with compensation decreasing for each successive approved submission.

Multi-submission missions are used by orderers who want several independent documentation sets of the same location — typically for comparison, validation, or higher confidence. The first Zoomer to submit receives the highest compensation; subsequent approved submissions receive progressively lower amounts. The orderer sets the maximum number of submissions they will accept and the compensation schedule. Multi-submission missions remain claimable by additional Zoomers until the orderer's submission limit is reached.

In quiXzoom

An orderer creates a multi-submission mission for a flood-affected road segment, accepting 3 submissions at €18 / €12 / €8. Three different Zoomers claim and submit independently — the orderer receives three distinct photographic records of the same location, useful for triangulating damage assessment.

O

OAuth

Technical

Open Authorization — the industry-standard protocol used by quiXzoom's API for secure, delegated authentication.

OAuth 2.0 allows orderers to authenticate API requests without sharing credentials. Orderers obtain access tokens through the OAuth flow, which are then included in API request headers. Tokens can be scoped (read-only, write, full access) and have configurable expiry periods. OAuth 2.0 is also used for third-party integrations — for example, allowing an orderer's claims management platform to connect to quiXzoom on behalf of their organisation.

In quiXzoom

An insurance company's IT team sets up an OAuth 2.0 client in the quiXzoom orderer portal, receives client credentials, and uses these to generate short-lived access tokens for their claims integration server. Tokens expire after 1 hour and are automatically refreshed.

Orderer

Platform

An organisation that creates and funds missions on the quiXzoom platform to obtain field documentation.

Orderers are the demand side of the quiXzoom marketplace. They can be insurance companies, infrastructure asset owners, public sector bodies, logistics operators, or any organisation with a need for verified on-location photography. Orderers define mission briefs, set compensation, and receive approved submissions via the dashboard or API. Orderers pay the Zoomer compensation plus a platform fee to quiXzoom.

In quiXzoom

A Swedish infrastructure authority uses quiXzoom as orderer — creating 50 bridge inspection missions across a county, specifying technical requirements in each mission brief, and receiving standardised submission packages via API integration with their asset management system.

P

Payout

Payment

The transfer of earned mission compensation to a Zoomer's linked bank account, triggered automatically by submission approval.

Payouts are processed via Stripe Connect and deposited to the Zoomer's linked IBAN. Earnings from approved submissions accumulate in the Zoomer's Stripe Connect balance and are disbursed on a rolling schedule. Payout frequency and minimum threshold are configurable within the app. Payouts require completed identity verification (KYC) and a linked bank account. Zoomers receive an in-app notification and email confirmation for each payout.

In quiXzoom

A Zoomer completes 5 missions in a week, earning €72 total. After each approval, earnings add to their Stripe Connect balance. On Friday, their accumulated balance is disbursed to their Dutch IBAN via SEPA — arriving as a single bank transfer with a quiXzoom reference.

PII

Legal

Personally Identifiable Information — any data that can directly or indirectly identify a specific individual.

PII encompasses obvious identifiers (name, email, address, IBAN) as well as indirect identifiers that, in combination, could identify someone (GPS traces, device fingerprints, submission patterns). Under GDPR, quiXzoom treats PII with strict controls: it is collected only where necessary, retained only as long as required, and never shared with orderers in identifiable form. Zoomer submissions are delivered to orderers without attached Zoomer identity — orderers receive field data, not person data.

In quiXzoom

When an orderer receives a completed submission, they see the images, GPS coordinates, and timestamp — but not the Zoomer's name, account details, or any identifying information. The Zoomer's identity is pseudonymised in normal operation, with full identification available only under legal process.

Platform fee

Platform

The service fee paid by orderers to quiXzoom on top of Zoomer compensation, covering platform operations and AI review.

The platform fee is charged to the orderer and covers quiXzoom's infrastructure, AI review system, Zoomer management, customer support, and margin. Zoomers receive their full stated mission compensation — the platform fee is paid by the orderer separately and does not come from Zoomer earnings. Platform fees are calculated as a percentage of mission compensation, with enterprise volume pricing available for high-volume orderers.

In quiXzoom

An orderer creates a mission paying the Zoomer €12. quiXzoom's platform fee adds an additional amount on top — the orderer pays the total; the Zoomer receives exactly €12 upon approval. The platform fee structure is transparent and set out in the orderer's service agreement.

Premium mission

Platform

A high-threshold mission type requiring specific Zoomer qualifications and a high approval rate, offering significantly elevated compensation.

Premium missions are reserved for experienced, high-performing Zoomers. Qualification requires Professional tier (or Active tier with relevant specialisation) and an approval rate above 92%. These missions typically involve technical infrastructure documentation — bridges, power facilities, maritime assets — with precise specification requirements. Compensation for premium missions reflects both the technical difficulty and the high-value use cases they serve, typically ranging from €20 to €40+ per submission.

In quiXzoom

A bridge inspection premium mission paying €28 appears for a Zoomer with a Maritime specialisation and 96% approval rate. Zoomers without Professional tier or the relevant specialisation do not see this mission in their feed — it is filtered to qualified Zoomers only.

Professional

Platform

The highest Zoomer tier — 15+ missions per week, 92%+ approval rate — granting access to all mission types including premium and unrestricted surge.

Professional tier represents quiXzoom's most engaged and highest-quality Zoomers. Qualification requires sustaining 15+ completed missions per week over the qualifying window, maintaining an approval rate above 92%, and having completed identity verification. Professional tier Zoomers receive priority access to new mission types, higher compensation caps, dedicated support, and early access to specialisation programmes. They form the backbone of supply for high-value, time-critical orderer requests.

In quiXzoom

A full-time quiXzoom contributor averaging 20 missions/week with a 97% approval rate holds Professional tier. They access premium infrastructure missions paying €25–40, receive surge alerts first, and have the option to take on specialisation certifications for maritime and bridge inspection mission types.

R

Rating

Platform

A Zoomer's accumulated quality score on the platform, reflecting submission quality, consistency, and reliability over time.

Rating is a composite metric calculated from approval rate, submission volume, claim-to-completion ratio (how often claimed missions are actually submitted), and any policy violations. Rating is displayed as a numerical score and determines mission access filtering — high-rating Zoomers see more mission types, receive surge notifications earlier, and are prioritised for specialisation programme invitations. Unlike approval rate (a rolling 30-day window), rating incorporates a Zoomer's full history, weighted toward recent activity.

In quiXzoom

A Zoomer with a 94% approval rate but a poor claim-to-completion ratio (often claiming missions and abandoning them) will have a rating lower than their approval rate alone would suggest. Improving claim reliability raises their rating independently of approval rate.

Rejection

Platform

A negative outcome from AI review, indicating a submission does not meet mission requirements — no payout is issued for rejected submissions.

Rejections occur when AI review identifies one or more disqualifying issues: location mismatch (GPS outside geofence), timestamp violation (submitted outside time window), image quality failure (blurred, overexposed, or heavily occluded), specification miss (required element absent), or EXIF anomaly (GPS data absent or inconsistent). Every rejection includes a specific reason code that the Zoomer can view in-app. Zoomers can review rejection reasons to understand and correct issues on future missions.

In quiXzoom

A Zoomer submits 6 photos but one required angle (the drainage outlet) is missing. AI review flags a specification miss and rejects the submission with reason code SPEC_INCOMPLETE. The Zoomer's approval rate decreases by one event, and no payout is issued for this submission.

Right to erasure

Legal

A GDPR right allowing individuals to request deletion of their personal data from a platform's systems.

Under GDPR Article 17, individuals have the right to request erasure of their personal data when it is no longer necessary for the purpose it was collected, when they withdraw consent, or when they object to processing. For quiXzoom, this means Zoomers can request deletion of their account and all associated personal data at any time via the app settings. Certain data may need to be retained for limited periods to satisfy legal obligations (e.g. financial records under tax law) even after an erasure request.

In quiXzoom

A Zoomer decides to stop using quiXzoom and requests erasure. quiXzoom deletes their profile, contact data, and GPS history. Some financial transaction records are retained for 7 years as required by EU accounting regulation — this is disclosed in quiXzoom's privacy policy and does not affect the Zoomer's ability to stop using the platform.

S

S3

Technical

Amazon Simple Storage Service — the object storage platform used to store all quiXzoom submission images, securely and at scale.

S3 (AWS eu-north-1) is quiXzoom's primary file store for submission images. Uploaded images are stored with server-side encryption, access is controlled via IAM policies, and orderers receive time-limited signed URLs to retrieve submission packages — images are never publicly accessible by default. S3's durability (99.999999999%) and scalability make it appropriate for a platform expecting high submission volumes during surge events.

In quiXzoom

When a Zoomer uploads 6 photos for a mission, they are stored in S3 eu-north-1. When the orderer queries the API for the completed submission, they receive signed URLs valid for 24 hours to download the images — after which the URLs expire and a new API call is required.

SEPA

Payment

Single Euro Payments Area — the European bank transfer network used for EUR payout disbursements to Zoomers.

SEPA covers 36 European countries and enables fast, low-cost euro bank transfers using IBAN identifiers. SEPA Credit Transfers (SCT) typically settle within 1 business day; SEPA Instant Credit Transfers (SCT Inst) settle in under 10 seconds where supported. quiXzoom uses Stripe Connect's SEPA infrastructure for EUR disbursements to Zoomers in SEPA-member countries. For Zoomers in countries outside SEPA, SWIFT transfers apply, which may have longer settlement windows and additional fees.

In quiXzoom

A Zoomer in Finland has earned €85 across 7 missions. Stripe Connect initiates a SEPA Credit Transfer to their Finnish IBAN — the funds arrive in their bank account within 1 business day at no charge to the Zoomer.

SLA

Platform

Service Level Agreement — the delivery timeline and quality commitments quiXzoom makes to orderers, governing mission fulfilment and submission delivery.

quiXzoom's SLAs define expected fulfilment times (how quickly a claimed mission produces an approved submission), platform uptime commitments, API response time guarantees, and escalation procedures when commitments are not met. SLA terms vary by orderer plan — standard, professional, and enterprise tiers have different guaranteed fulfilment windows. SLA performance is monitored and reported monthly to orderers, with service credits applicable in cases of sustained underperformance.

In quiXzoom

An enterprise orderer's SLA guarantees that 95% of urban missions will produce an approved submission within 4 hours of activation. For surge missions, the SLA commits to a first claim within 30 minutes. These commitments are monitored in real time and reported in the orderer's monthly performance report.

Specialisation

Platform

A certified competency that unlocks access to specific advanced mission types requiring domain-specific knowledge or technical skill.

Specialisations are earned through a training and assessment programme administered within the quiXzoom app. Each specialisation covers the technical requirements, safety considerations, and documentation standards for a specific mission domain. Available specialisations include Maritime (marina and harbour documentation), Bridge & Civil (infrastructure inspection), Energy Infrastructure (substations, wind turbines), and Retail Audit. Completing a specialisation assessment unlocks the corresponding premium mission category in the Zoomer's feed.

In quiXzoom

A Zoomer living near a large marina completes the Maritime specialisation — a 45-minute in-app training covering mooring documentation, vessel identification standards, and marina facility photography requirements. They now see maritime premium missions paying €20–35 in their area, which are invisible to non-specialised Zoomers.

Stripe

Payment

A global payments platform — quiXzoom's underlying payment infrastructure provider for all Zoomer payouts and orderer billing.

Stripe is a regulated payment institution used by millions of platforms worldwide. quiXzoom uses two Stripe products: Stripe Payments for orderer billing, and Stripe Connect for Zoomer payout disbursements. Stripe holds regulatory authorisations across the US, EU, and other jurisdictions, which is why AML/KYC compliance requirements flow through Stripe Connect's onboarding process. Stripe's infrastructure provides the payment settlement, fraud detection, and payout mechanics that quiXzoom's marketplace depends on.

In quiXzoom

When a Zoomer adds their bank account in the quiXzoom app, they are creating a Stripe Connect account under quiXzoom's platform. Stripe is the regulated entity that actually moves money from quiXzoom's orderer receipts to Zoomer IBANs — quiXzoom orchestrates the process but Stripe executes the regulated payment flows.

Stripe Connect

Payment

Stripe's multi-party payment product that enables quiXzoom to distribute earned mission compensation directly to individual Zoomer bank accounts.

Stripe Connect is designed specifically for marketplace and platform models where a platform collects money from one party (orderers) and distributes it to another (Zoomers). It handles the regulated aspects of marketplace payments: identity verification (KYC), payout scheduling, tax form collection (where required), currency conversion, and compliance with local financial regulations. Each Zoomer has a Stripe Connect account created during onboarding, linked to their verified bank account.

In quiXzoom

During onboarding, a Zoomer completes a Stripe Connect flow: they enter their name, date of birth, address, and IBAN, and complete identity verification. From this point, every approved submission triggers an automatic credit to their Stripe Connect balance, which disburses to their bank account on the configured schedule.

Submission

Platform

A completed set of photos uploaded by a Zoomer after executing a mission, submitted for AI review and potential payout.

A submission is the output of a claimed and completed mission. It consists of the required number of geo-tagged images, their EXIF metadata, a GPS trace (if required), and any optional notes from the Zoomer. Submissions are uploaded through the quiXzoom app and enter the AI review pipeline immediately. The submission event locks the mission as completed — a Zoomer cannot resubmit after an initial submission without contacting support. Submission quality directly impacts approval rate and rating.

In quiXzoom

A Zoomer completes a 6-photo road condition survey and taps Submit. The submission package (images, EXIF, GPS trace) is uploaded to S3 and enters AI review. Within 90 seconds, the Zoomer receives an in-app approval notification and their €10 earnings are queued for payout.

Supplementary

Platform

The entry-level Zoomer tier — 2–4 missions per week — for contributors using quiXzoom as occasional supplemental income.

Supplementary tier is the starting tier for all new Zoomers. It provides access to standard missions in the Zoomer's zone, with no minimum weekly commitment. Supplementary Zoomers earn the standard mission rates and can access surge missions in their area. To progress to Active tier, a Zoomer must demonstrate sustained volume (8+ missions/week) and maintain an approval rate above 85% over a qualifying period.

In quiXzoom

A gig worker uses quiXzoom alongside their other activities — completing 3 missions per week in their neighbourhood while walking their dog or commuting. At Supplementary tier, they access standard missions with no pressure to increase volume; their €30–40/week in earnings is a useful addition to their income mix.

Surge mission

Platform

High-urgency missions deployed after acute events — storms, floods, accidents — offering 2–5× standard compensation for rapid on-site documentation.

Surge missions are created by orderers (typically insurers or infrastructure managers) in response to time-critical events requiring rapid field documentation. They carry elevated compensation to incentivise Zoomers to prioritise them and accept shorter time windows. Surge alerts are pushed as priority notifications to all Zoomers in the affected zone, with Professional tier Zoomers notified first. Surge missions typically have tighter specification requirements and stricter AI review thresholds given their legal and claims significance.

In quiXzoom

A severe storm hits coastal Sweden. An insurer activates 40 surge missions across 12 postcodes within 20 minutes of the event. Zoomers in those zones receive priority push notifications — the missions pay €35 each (vs. €12 standard) with a 3-hour time window. 38 of 40 missions are claimed within 45 minutes.

SWIFT/BIC

Payment

Society for Worldwide Interbank Financial Telecommunication / Bank Identifier Code — used for international bank transfers outside the SEPA zone.

SWIFT (the network) and BIC (the identifier standard) together enable international bank-to-bank transfers for currencies and countries outside SEPA. Zoomers in non-SEPA countries (e.g. the UK post-Brexit for GBP, or non-EU markets quiXzoom may expand to) require a SWIFT/BIC code in addition to their account number for payout setup. SWIFT transfers typically settle in 1–5 business days and may incur intermediary bank fees — terms disclosed to Zoomers during onboarding.

In quiXzoom

A Zoomer in Norway (SEPA member) uses IBAN/SEPA for payouts. A Zoomer in the UK (non-SEPA) provides their IBAN and SWIFT/BIC during onboarding — Stripe Connect routes their payout via SWIFT, with a 2–3 business day settlement window.

T

Tier

Platform

A Zoomer's platform level — Supplementary, Active, or Professional — reflecting activity volume and quality, and determining mission access.

The tier system is quiXzoom's primary mechanism for matching mission complexity and compensation to Zoomer reliability. Higher tiers require more submissions per week and higher approval rates; in return, they unlock premium missions, higher compensation caps, priority surge notifications, and specialisation programmes. Tier is calculated on a rolling basis — a Zoomer can move up by improving performance, or drop if activity or quality falls below threshold for a sustained period.

In quiXzoom

A Zoomer consistently completing 10 missions/week with a 90% approval rate qualifies for Active tier after 4 qualifying weeks. They now see 30% more missions in their feed and are eligible to apply for a specialisation programme — their per-week earning potential roughly doubles compared to Supplementary.

Time window

Platform

The duration a Zoomer has to complete and submit a mission after claiming it — after which the mission auto-releases back to the pool.

Time windows are set per mission type and range from 1 hour (urgent surge missions in dense urban areas) to 24 hours (rural or low-urgency surveys). The clock starts when the Zoomer claims the mission. If no submission is received before the window expires, the mission is automatically un-claimed and becomes available to other Zoomers. Frequent time window expiries (claiming without submitting) negatively affect a Zoomer's rating and may trigger temporary claiming restrictions.

In quiXzoom

A storm damage survey mission has a 4-hour time window. A Zoomer claims it at 10:00. They have until 14:00 to travel to the location, photograph the damage, and submit. At 13:58, they upload the final photo — 2 minutes before expiry. Submission is accepted; time window is satisfied.

Timestamp

Technical

The precise date and time recorded in a photo's EXIF metadata, proving when the image was captured.

Timestamps are a critical element of quiXzoom's chain-of-custody system. The EXIF timestamp records the device's date and time at the moment of capture, and is cross-validated by AI review against the mission's claimed time window. For legal and insurance use cases, the timestamp (combined with GPS data) provides tamper-evident proof that the documentation was made at the right place at the right time. quiXzoom also records server-side ingestion timestamps for each submission to supplement device-side EXIF data.

In quiXzoom

An insurer requires flood documentation captured within 6 hours of a storm event for their claims validity window. The EXIF timestamp on each submitted photo, cross-referenced with server ingestion time, provides the evidence that the documentation falls within the required window — suitable for claims processing and, if necessary, legal proceedings.

V

VAT

Payment

Value Added Tax — Zoomers are responsible for their own VAT obligations where applicable under local tax law.

VAT treatment of gig platform income varies by jurisdiction and depends on the Zoomer's status (individual, self-employed, VAT-registered business) and the total income thresholds in their country. In most EU countries, Zoomers earning below the VAT registration threshold are not required to charge or remit VAT. quiXzoom provides transaction records suitable for tax reporting but does not provide tax advice — Zoomers should consult their local tax authority or advisor for their specific obligations. For orderers, quiXzoom's service fees are subject to standard B2B VAT rules.

In quiXzoom

A Swedish Zoomer earning €8,000/year from quiXzoom (below Sweden's VAT threshold of ~€32,000 for small businesses) is not required to register for or charge VAT. A Zoomer earning above threshold must register, charge VAT on their services, and remit to Skatteverket — quiXzoom's annual earnings summary facilitates this reporting.

W

Waitlist

Platform

The pre-launch registration list for Zoomers and orderers to secure early access when quiXzoom opens in their region.

The quiXzoom waitlist allows interested Zoomers and orderers to register before the platform launches in their area. Waitlist registrants receive priority onboarding invitations, early-access mission allocations, and launch communications. For Zoomers, waitlist sign-up takes under 60 seconds and requires only basic contact information — full onboarding (identity verification, bank account) is completed when access is granted. The waitlist helps quiXzoom manage geographic launch sequencing and ensure supply matches demand at launch.

In quiXzoom

quiXzoom is launching in August 2026. Zoomers who register on the waitlist before launch receive an early-access invitation 2 weeks before public opening in their city, allowing them to complete onboarding and be mission-ready on day one.

Webhook

Technical

An automatic HTTP POST notification sent by quiXzoom to an orderer's system when a defined event occurs — typically submission approval.

Webhooks enable real-time integration between quiXzoom and orderer systems without polling. When a submission is approved (or rejected, or a mission is created), quiXzoom sends a JSON payload to the orderer's configured webhook URL. The payload includes the event type, mission ID, submission ID, GPS coordinates, approval status, and image download URLs. Orderers must verify webhook authenticity using HMAC-SHA256 signature verification. Undelivered webhooks are retried with exponential backoff over 24 hours.

In quiXzoom

An insurance company's claims system has a quiXzoom webhook endpoint. When a flood damage submission is approved, quiXzoom sends a POST request within seconds. The claims system receives the event, automatically attaches the images to the open claim, and updates the claim status to "documented" — with no manual intervention required.

W-9 / W-8BEN

Payment

US IRS tax forms collected by payment platforms from payees to determine tax withholding obligations for US-source income.

W-9 is completed by US persons (certifying their Tax Identification Number). W-8BEN is completed by non-US individuals certifying their foreign status and claiming any applicable tax treaty benefits. Stripe Connect collects these forms as part of its US regulatory compliance. For Zoomers in the EU, W-8BEN confirms they are not subject to US tax withholding on quiXzoom earnings. This is collected automatically during Stripe Connect onboarding for Zoomers in countries where Stripe requires it.

In quiXzoom

A German Zoomer completing Stripe Connect onboarding is prompted to complete a W-8BEN form (takes ~2 minutes). This certifies they are a non-US person and exempts them from US withholding tax on their quiXzoom earnings — as their income is EU-source and subject to German tax law, not US.

Z

Zone

Platform

The geographic radius a Zoomer sets as their operational area, determining which missions appear in their mission feed.

Each Zoomer configures one or more zones — defined as a radius around a point (their home, workplace, or preferred operating area). The quiXzoom app displays missions within the Zoomer's active zone. Zoomers can set multiple zones, adjust zone radius, and switch between zones as needed. Zone configuration is used by quiXzoom to target mission notifications — if a surge mission is activated within a Zoomer's zone, they are alerted immediately. Zones do not restrict where a Zoomer can physically travel; they filter the mission feed for relevance.

In quiXzoom

A Zoomer sets a 5km zone around their home in Göteborg and a 3km zone around their office. They see missions within both zones in their feed. On a day when they're travelling to Malmö, they temporarily set an additional zone there to pick up missions during their visit.

Zoomer

Platform

A verified field data collector on the quiXzoom platform — an individual who claims missions, captures on-location photography, and earns compensation per approved submission.

Zoomers are the supply side of the quiXzoom marketplace. Anyone with a compatible smartphone, a willingness to be verified (KYC), and a linked bank account can become a Zoomer. Zoomers work independently, on their own schedule, within their chosen zone. They earn per approved submission — there is no hourly pay, no minimum hours, and no obligation to work any particular number of missions. Zoomers progress through tiers (Supplementary → Active → Professional) as they build volume and quality.

In quiXzoom

A freelance photographer becomes a quiXzoom Zoomer, completing identity verification and bank account setup in 10 minutes. They begin claiming road survey and building inspection missions near their home, earning €8–15 per approved submission. Within 6 weeks, their consistent quality and volume qualify them for Active tier.